order processing
1. Order Placed
You can do this online, by phone, or via email. We especially recommend our innovative online app that allows you to pick your door model, specify the configuration, size, and finish in mere minutes. It is fantastically easy to work with and includes instructions (should you need any) for each step.
2. Product Department
Once your order is placed, our production shop picks it up and our highly trained specialists start working immediately on the doors you have specified.
3. Quality Control
Each door, once it is assembled, goes through an inspection process ensuring that the product meets our very high quality standards.
4. Labeling
Each door is then labeled with the individual unit number corresponding to the one in your order. Among other things, this will help you easily to locate a particular door in a bulk order during installation.
5. Packaging
Our packaging process follows our high standards devised to protect your order from damage during shipment. With our excellent track record, you have absolutely nothing to worry about!
6. Shipping
Customer satisfaction is our goal. Whatever delivery option you pick, your order will be delivered to your home or construction site in the swiftest possible manner.
- Express Air Shipping - 1 calendar weeks
- Standard Sea Container Shipping - 4 calendar weeks
7. Local Delivery
Should you have difficulties picking the delivery option that suits you best, our logistics department will be happy to assist you, helping you select the delivery option that suits you best, at the lowest rate available. Simply pick a date and we will deliver your order to any part of the country.